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Storyline & Sinker
Workshop for business owners · Storyline & Sinker

Know what to create, who to hire, and what to spend.

The workshopContent That Fits Your Business

A practical 90-minute workshop to help you choose content and marketing support around your customers, your time, and what your business can afford. Learn how to judge the results and what to do when someone shows interest.

Workbook included. No marketing experience or financial preparation needed.

When offered, an optional 30-minute clinic follows for questions about your business. The full workshop is complete at 90 minutes.

02Why it matters

You should be able to explain why you are spending time and money on content.

Maybe you have been doing it yourself, fitting posts around everything else the business needs. Maybe you hired help and still have to supply every idea. Or the reports look encouraging, but you cannot tell what the work has meant for the business.

Then comes more advice: post every day, follow this trend, buy this equipment, increase your budget.

Which of it actually applies to you?

This workshop gives you a way to work that out, so your next decision has a reason behind it.

03Trevor’s approach

Start with the questions that change the plan.

When an owner says their content is not working, Trevor starts here:

  1. How are you deciding whether it works?

    Views, conversations, inquiries, and paying customers tell you different things. Learn which evidence matters for the job the content is meant to do.

  2. How are you deciding what to create?

    A useful plan connects something real about your business with something your customer cares about. You will learn how to examine that connection.

  3. Who are you creating it for?

    Learn how to investigate who fits your business, what affects their decisions, and what would help them understand and trust your work.

One complaint, three different questions. Each answer points to a different change.

04Practical outcomes

Leave with a clearer way to make the decisions in front of you.

  1. Find out what your customers need to see.

    Learn how to use conversations, reviews, questions, and business records to investigate your audience and test your assumptions. You will leave knowing how to find and validate your best-fit customers, with a research step you can take next.

  2. Choose the right help and know your part in the work.

    Look at the time you can realistically give and the work that deserves another person’s expertise. Trevor recommends handing off editing and, when the budget supports it, hiring a content manager to research, plan, and curate the work. Curation means choosing what is worth making, why it matters, and how to shape and use it.

    Learn how to compare a defined project with ongoing support, recognize an industry template, and ask for the reasoning behind a plan. Work out what your provider should own and what you should contribute.

    Sort the work
    Keep
    The knowledge and decisions that need your expertise.
    Share
    Capture and planning, where your access and outside skill work together.
    Hand off
    Work that needs specialist skill, such as editing, or time you need elsewhere.
    Pause
    Optional activity that keeps the useful work from happening.
  3. Understand what a customer costs and what help you can afford.

    Work through a fictional business example that includes advertising, provider fees, content production, and follow-up costs. Then learn how the money left from a job, operating commitments, and available cash affect what the business can spend.

    You will have a method for applying your own numbers afterward and asking better questions about a provider’s report.

  4. Capture content that makes your expertise visible.

    Identify a real customer concern and plan the moments that would help someone understand your work. Explore equipment based on what you need to show and hear. Leave with a shot plan—a short list of views to capture—and try a brief recording if you want the practice.

    A shot plan: the situation, the action, and the detail that explains the decision.
  5. Know what to do after someone responds.

    Practice useful replies, personal introductions, and relevant follow-up. Map the steps from someone showing interest to a conversation, booking, estimate, or purchase, and decide who is responsible for the next action.

    From interest to a conversation, then a booking, estimate, or purchase. Each step has a named person for the next action.
05A concrete preview

A $20 inquiry can become a $400 customer.

In our fictional example, a business spends $1,000 on ads and receives 50 inquiries. That is $20 per inquiry.

But five people become paying customers. Once management, production, and other related costs are included, the business has spent $2,000. That is $400 for each new customer.

Fictional example
Ad cost per inquiry · example

$1,000 in ads divided by 50 inquiries

equals $20 per inquiry

Full cost per new customer · example

$2,000 in total divided by 5 paying customers

equals $400 per customer

The $2,000 includes the $1,000 in ads plus management, production, and other related costs.

Those figures describe different results. The workshop helps you understand what each one tells you and compare the full customer cost with what the business earns from the work.

We supply the numbers. You learn how to use the method in your business afterward.

06Real work, explained

See the decisions behind the content.

Sanctuary Barbershop: help someone picture being there.

Watch the Sanctuary example0:16 · vertical · sound

A view through the window gives people a glimpse of the shop’s atmosphere and conversation. We will look at how its identity and sense of comfort give a prospective customer something meaningful to connect with.

HAMR Fall Fest: show what the community means.

Watch the HAMR example2:09 · vertical · sound

Members explain what HAMR means to them while riding, gathering, and family moments make participation visible. We will examine how the interview direction and surrounding footage work together to tell that story.

Then we will apply the same question to your business: what could you show that helps the right person understand why your work matters to them?

07The experience

A complete workshop in 90 minutes.

You will work through examples, ask questions, and use short exercises to apply the ideas to your business. The 20-page workbook includes completed examples, space for your decisions, and worksheets to use afterward.

We explain useful marketing terms as they come up. The focus stays on understanding the decision and knowing what to do next.

When offered, a separate 30-minute clinic afterward gives you extra time to discuss a specific situation with Trevor. Staying is optional. All workshop teaching and exercises are included in the first 90 minutes.

Bring a question about your business and a charged phone if you want to try the filming activity. We use supplied financial examples throughout.

90-minute workshop All teaching and exercises Optional 30-minute clinic When offered, afterward

Inside the workbook

Three of the 20 pages, as you will use them in the room.

  1. Workbook page 7, Choosing help: “Hire someone to guide the work.” One table compares an industry template with a plan built around your business; a second lists what a content manager, an editor or production team, and a social media manager each own.
    Page 7 · Choosing helpCompare an industry template with a plan built around your business, and work out what each kind of help should own.Open page 7 full size
  2. Workbook page 9, Customer cost: “The $20 lead and the $400 customer.” Example Painting, a fictional business, lists the money used to win five new customers, totalling $2,000, then compares ad cost per inquiry ($20), total cost per inquiry ($40) and total cost per new paying customer ($400). Example figures.
    Page 9 · Customer cost · example figuresFollow a fictional business from a $20 inquiry to a $400 customer, and find the expenses the headline number leaves out.Open page 9 full size
  3. Workbook page 15, Filming practice: “Show a decision worth trusting.” A completed painting example lists a wide view of the situation, a medium view of the action and a close view of the detail, followed by blank rows for your own shot plan and an optional 15 to 30 second explanation.
    Page 15 · Shot planningPlan the wide, medium, and close views that show a decision worth trusting, then try a short explanation if you want the practice.Open page 15 full size
Trevor Chapman, bearded and in glasses and a light-blue shirt, sits on a stool with a laptop on his lap and gestures with both hands as he explains something on set, under a softbox light.
Trevor Chapman on set.
08Your facilitator

Meet Trevor Chapman.

Trevor is the founder of Storyline & Sinker, a content specialist, video producer, editor, and digital marketing consultant. His approach starts with understanding the customer and the decisions that make a business worth choosing.

In this workshop, he brings the reasoning behind the research, filming, editing, and follow-through into the room, so you can make more informed decisions about your own process and partners.

You can use what you learn with your current provider, when choosing someone new, or while building the process within your own team.

09Questions before attending

What should I know before coming?

Is this for someone with no marketing experience?

Yes. We explain the ideas in everyday language and define useful terms when we use them. The examples give you a starting point for each exercise.

Is it useful if I already have an agency or content provider?

Yes. You will learn how to clarify responsibilities, contribute useful material, assess the reporting, and decide what needs to change. The workshop is also useful if you are choosing your first provider or deciding what to hand off.

Do I need to bring financial records?

No. We provide the numbers for every financial exercise. The workbook shows you how to apply the calculations privately afterward.

Will I need to film myself?

Recording is optional. You can try a short explanation, work with a partner, or observe. Everyone can use the shot-planning exercise. Nothing has to be posted publicly.

What kinds of businesses does this suit?

The examples focus on service businesses, owner-operated businesses, local organizations, and businesses that sell to other businesses. The workshop suits owners who want a workable content process and a clearer basis for choosing marketing help.

Do I need to stay for the clinic?

No. The complete workshop lasts 90 minutes. If the event includes a clinic, you can stay for up to 30 additional minutes to discuss a specific question.

Do I need to hire Storyline & Sinker afterward?

No. The workbook and methods are yours to use independently or with the provider you choose.

10Workshop updates

Make your next content decision with a reason behind it.

Get a clearer understanding of what your customers need, what help to hire, what you should contribute, and how to judge the money you spend.

Get workshop updates

Receive workshop dates and locations by email.

Workshop interest

Hear about upcoming workshops.

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11Host the workshop

Bring the workshop to your business community.

Give your members a practical way to make better decisions about content, marketing support, and spending.

Content That Fits Your Business can be hosted at a coworking space, business association, or another setting where business owners gather. The workshop lasts 90 minutes, with the option to add a 30-minute clinic.

Tell us about your group and the questions they are facing. We can discuss the format and arrangements for your event.

Hosting inquiry

Tell us about your group.

Share where you would like to host and who would attend. Trevor will follow up to discuss the workshop.

Thanks for telling us about your group. Trevor will follow up to discuss the workshop and hosting arrangements.

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For example, about 15 business owners